Please note, that depending on your purchase – online product OR the booking of a retreat, different terms and conditions apply.
(1) Katharina Maloun, Lohnsberg 20, 5133 Gilgenberg, Austria (hereinafter: “we” or “Malindkate”) operates an online shop for digital goods and services under the website www.malindkate.com. The following general terms and conditions apply to all services between us and our customers (hereinafter: “customer” or “you”) in the version valid at the time of the order, unless otherwise expressly agreed.
(2) “Consumer” within the meaning of these Terms and Conditions is any natural person who enters into a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his independent professional activity. “Entrepreneur” is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity, whereby a partnership with legal capacity is a partnership endowed with the capacity to acquire rights and incur liabilities.
(1) The following regulations on the conclusion of contracts apply to orders placed via our online shop at www.malindkate.com.
(2) Our product presentations on the Internet are non-binding and not a binding offer to conclude a contract.
(3) Upon receipt of an order in our online shop, the following regulations shall apply: The customer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our online shop. The order is placed in the following steps:
(4) In the event of conclusion of the contract, the contract shall be concluded with Katharina Maloun, Lohnsberg 20, 5133 Gilgenberg, Austria.
(5) Before the order is placed, the contract data can be printed out or electronically saved using the browser’s print function. The processing of the order and transmission of all information required in connection with the conclusion of the contract, in particular the order data, the General Terms and Conditions and the cancellation policy, shall be carried out by e-mail after the order has been placed by you, in part automatically. We do not store the text of the contract after the conclusion of the contract.
(6) Input errors can be corrected by means of the usual keyboard, mouse and browser functions (e.g. “back button” of the browser). They can also be corrected by aborting the order process prematurely, closing the browser window and repeating the process.
(7) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of the e-mails is technically guaranteed and, in particular, that it is not prevented by SPAM filters.
(1) In our online shop, the subject matter of the contract is:
The sale of digital goods, e.g. yoga video courses or e-books. The specific digital goods offered can be found on our product pages.
The provision of services. The concrete services offered can be found on our article pages.
(2) The essential features of the digital goods and services can be found in the item description.
(3) The sale of digital products is subject to the restrictions apparent from the product description or otherwise resulting from the circumstances, in particular with regard to hardware and/or software requirements for the target environment. Unless expressly agreed otherwise, the subject matter of the contract is only the private and commercial use of the products without the right to resell or sublicense.
(1) The prices listed in the respective offers as well as the shipping costs are total prices and include all price components including all applicable taxes.
(2) The respective purchase price is to be paid before delivery of the product (advance payment), unless we expressly offer purchase on account. The payment methods available to you are shown under a correspondingly designated button in the online shop or in the respective offer. Unless otherwise stated for the individual payment methods, the payment claims are due for payment immediately.
(3) In addition to the stated prices, shipping costs may be incurred for the delivery of products, unless the respective item is stated as being free of shipping costs. The shipping costs will be clearly communicated to you again on the offers, if applicable in the shopping basket system and on the order overview.
(4) All products offered are, unless clearly stated otherwise in the product description, ready for immediate dispatch (access is activated immediately after receipt of payment).
(5) There are no delivery area restrictions.
(1) You may only exercise a right of retention insofar as it concerns claims from the same contractual relationship.
As a consumer you have a right of revocation. This is governed by our cancellation policy.
(1) Subject to the following exceptions, our liability for contractual breaches of duty and for tortious acts is limited to intent or gross negligence.
(2) We shall be liable without limitation for slight negligence in the event of injury to life, limb or health or in the event of a breach of a material contractual obligation. If we are in default of performance due to slight negligence, if performance has become impossible or if we have breached a material contractual obligation, liability for material damage and financial loss resulting therefrom shall be limited to the foreseeable damage typical for the contract. A material contractual obligation is an obligation the fulfilment of which makes the proper performance of the contract possible in the first place, the breach of which jeopardises the achievement of the purpose of the contract and the observance of which you may regularly rely on. This includes in particular our duty to take action and to fulfil the contractually owed performance, which is described in § 3.
Mollie
If you choose a payment method from the payment service provider Mollie, the payment will be processed by the payment service provider Mollie BV, Keizersgracht 313, 1016 EE Amsterdam, The Netherlands, to whom we will provide the information you provided during the ordering process along with the information about your order (name, address, IBAN, BIC, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b GDPR. Your data will only be passed on for the purpose of processing payments with the payment service provider Mollie and only to the extent that it is necessary. https://www.mollie.com/de/privacy
(1) Katharina Maloun, Lohnsberg 20, 5133 Gilgenberg, Österreich (im Folgenden: „wir“ oder „Malindkate“) betreibt unter der Webseite www.malindkate.com einen Online-Shop für Digitale Güter und Dienstleistungen. Die nachfolgenden allgemeinen Geschäftsbedingungen gelten für alle Leistungen zwischen uns und unseren Kunden (im Folgenden: „Kunde“ oder „Sie“) in ihrer zum Zeitpunkt der Bestellung gültigen Fassung, soweit nicht etwas anderes ausdrücklich vereinbart wurde.
(2) „Verbraucher“ im Sinne dieser Geschäftsbedingungen ist jede natürliche Person, die ein Rechtsgeschäft zu Zwecken abschließt, die überwiegend weder ihrer gewerblichen noch ihrer selbständigen beruflichen Tätigkeit zugerechnet werden können. „Unternehmer“ ist eine natürliche oder juristische Person oder eine rechtsfähige Personengesellschaft, die bei Abschluss eines Rechtsgeschäfts in Ausübung ihrer gewerblichen oder selbständigen beruflichen Tätigkeit handelt, wobei eine rechtsfähige Personengesellschaft eine Personengesellschaft ist, die mit der Fähigkeit ausgestattet ist, Rechte zu erwerben und Verbindlichkeiten einzugehen.
(1) Die folgenden Regelungen über den Vertragsabschluss gelten für Bestellungen über unseren Online-Shop unter www.malindkate.com.
(2) Unsere Produktdarstellungen im Internet sind unverbindlich und kein verbindliches Angebot zum Abschluss eines Vertrages.
(3) Bei Eingang einer Bestellung in unserem Online-Shop gelten folgende Regelungen: Der Kunde gibt ein bindendes Vertragsangebot ab, indem er die in unserem Online-Shop vorgesehene Bestellprozedur erfolgreich durchläuft. Die Bestellung erfolgt in folgenden Schritten:
(4) Im Falle des Vertragsschlusses kommt der Vertrag mit Katharina Maloun, Lohnsberg 20, 5133 Gilgenberg, Österreich zustande.
(5) Vor der Bestellung können die Vertragsdaten über die Druckfunktion des Browsers ausgedruckt oder elektronisch gesichert werden. Die Abwicklung der Bestellung und Übermittlung aller im Zusammenhang mit dem Vertragsschluss erforderlichen Informationen, insbesondere der Bestelldaten, der AGB und der Widerrufsbelehrung, erfolgt per E-Mail nach dem Auslösen der Bestellung durch Sie, zum Teil automatisiert. Wir speichern den Vertragstext nach Vertragsschluss nicht.
(6) Eingabefehler können mittels der üblichen Tastatur-, Maus- und Browser-Funktionen (z.B. »Zurück-Button« des Browsers) berichtigt werden. Sie können auch dadurch berichtigt werden, dass Sie den Bestellvorgang vorzeitig abbrechen, das Browserfenster schließen und den Vorgang wiederholen.
(7) Die Abwicklung der Bestellung und Übermittlung aller im Zusammenhang mit dem Vertragsschluss erforderlichen Informationen erfolgt per E-Mail zum Teil automatisiert. Sie haben deshalb sicherzustellen, dass die von Ihnen bei uns hinterlegte E-Mail-Adresse zutreffend ist, der Empfang der E-Mails technisch sichergestellt und insbesondere nicht durch SPAM-Filter verhindert wird.
(1) Bei unserem Online-Shop ist Vertragsgegenstand:
(2) Die wesentlichen Merkmale der digitalen Güter und Dienstleistungen finden sich in der Artikelbeschreibung.
(3) Für den Verkauf digitaler Produkte gelten die aus der Produktbeschreibung ersichtlichen oder sich sonst aus den Umständen ergebenden Beschränkungen, insbesondere zu Hard- und/oder Softwareanforderungen an die Zielumgebung. Wenn nicht ausdrücklich etwas anderes vereinbart ist, ist Vertragsgegenstand nur die private und gewerbliche Nutzung der Produkte ohne das Recht zur Weiterveräußerung oder Unterlizensierung.
(1) Die in den jeweiligen Angeboten angeführten Preise sowie die Versandkosten sind Gesamtpreise und beinhalten alle Preisbestandteile einschließlich aller anfallenden Steuern.
(2) Der jeweilige Kaufpreis ist vor der Lieferung des Produktes zu leisten (Vorkasse), es sei denn, wir bieten ausdrücklich den Kauf auf Rechnung an. Die Ihnen zur Verfügung stehenden Zahlungsarten sind unter einer entsprechend bezeichneten Schaltfläche im Online-Shop oder im jeweiligen Angebot ausgewiesen. Soweit bei den einzelnen Zahlungsarten nicht anders angegeben, sind die Zahlungsansprüche sofort zur Zahlung fällig.
(3) Zusätzlich zu den angegebenen Preisen können für die Lieferung von Produkten Versandkosten anfallen, sofern der jeweilige Artikel nicht als versandkostenfrei ausgewiesen ist. Die Versandkosten werden Ihnen auf den Angeboten, ggf. im Warenkorbsystem und auf der Bestellübersicht nochmals deutlich mitgeteilt.
(4) Alle angebotenen Produkte sind, sofern nicht in der Produktbeschreibung deutlich anders angegeben, sofort versandfertig (Zugang wird direkt nach Zahlungseingang freigeschalten).
(5) Es bestehen keine Liefergebietsbeschränkungen.
(1) Ein Zurückbehaltungsrecht können Sie nur ausüben, soweit es sich um Forderungen aus demselben Vertragsverhältnis handelt.
Als Verbraucher haben Sie ein Widerrufsrecht. Dieses richtet sich nach unserer Widerrufsbelehrung.
(1) Vorbehaltlich der nachfolgenden Ausnahmen ist unsere Haftung für vertragliche Pflichtverletzungen sowie aus unerlaubter Handlung auf Vorsatz oder grobe Fahrlässigkeit beschränkt.
(2) Wir haften bei leichter Fahrlässigkeit im Falle der Verletzung des Lebens, des Körpers, der Gesundheit oder bei Verletzung einer vertragswesentlichen Pflicht unbeschränkt. Wenn wir durch leichte Fahrlässigkeit mit der Leistung in Verzug geraten sind, wenn die Leistung unmöglich geworden ist oder wenn wir eine vertragswesentliche Pflicht verletzt haben, ist die Haftung für darauf zurückzuführende Sach- und Vermögensschäden auf den vertragstypisch vorhersehbaren Schaden begrenzt. Eine vertragswesentliche Pflicht ist eine solche, deren Erfüllung die ordnungsgemäße Durchführung des Vertrages überhaupt erst ermöglicht, deren Verletzung die Erreichung des Vertragszwecks gefährdet und auf deren Einhaltung Sie regelmäßig vertrauen dürfen. Dazu gehört insbesondere unsere Pflicht zum Tätigwerden und der Erfüllung der vertraglich geschuldeten Leistung, die in § 3 beschrieben wird.
Als Vertragssprache steht ausschließlich Deutsch zur Verfügung.
(1) Die Gewährleistung richtet sich nach den gesetzlichen Bestimmungen.
(2) Gegenüber Unternehmern beträgt die Gewährleistungsfrist auf gelieferte Sachen 12 Monate.
(3) Als Verbraucher werden Sie gebeten, die Sache/die digitalen Güter oder die erbrachte Dienstleistung bei Vertragserfüllung umgehend auf Vollständigkeit, offensichtliche Mängel und Transportschäden zu überprüfen und uns sowie dem Spediteur Beanstandungen schnellstmöglich mitzuteilen. Kommen Sie dem nicht nach, hat dies natürlich keine Auswirkung auf Ihre gesetzlichen Gewährleistungsansprüche.
(4) Unser Kundendienst für Fragen, Reklamationen und Beanstandungen steht Ihnen yoga@malindkate.com zur Verfügung.
Mollie
Wenn Sie sich für eine Zahlungsart des Paymentdienstleisters Mollie entscheiden, erfolgt die Zahlungsabwicklung über den Paymentdienstleister Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Niederlande, an den wir Ihre im Rahmen des Bestellvorgangs mitgeteilten Informationen nebst den Informationen über Ihre Bestellung (Name, Anschrift, IBAN, BIC, Rechnungsbetrag, Währung und Transaktionsnummer) gemäß Art. 6 Abs. 1 lit. b DSGVO weitergeben. Die Weitergabe Ihrer Daten erfolgt ausschließlich zum Zweck der Zahlungsabwicklung mit dem Payment-Dienstleister Mollie und nur insoweit, als sie hierfür erforderlich ist. https://www.mollie.com/de/privacy
(1) Es gilt deutsches Recht. Bei Verbrauchern gilt diese Rechtswahl nur, soweit hierdurch der durch zwingende Bestimmungen des Rechts des Staates des gewöhnlichen Aufenthaltes des Verbrauchers gewährte Schutz nicht entzogen wird (Günstigkeitsprinzip).
(2) Die Bestimmungen des UN-Kaufrechts finden ausdrücklich keine Anwendung.
(3) Sofern es sich beim Kunden um einen Kaufmann, eine juristische Person des öffentlichen Rechts oder um ein öffentlich-rechtliches Sondervermögen handelt, ist Gerichtsstand für alle Streitigkeiten aus Vertragsverhältnissen zwischen dem Kunden und dem Anbieter der Sitz des Anbieters.
1.1 These General Terms and Conditions (GTC) apply to the organisation of retreats and other events (hereinafter: “yoga retreat”) by the organiser Katharina Maloun (hereinafter: “organiser”) irrespective of the venue of the booked yoga retreat or yoga course.
1.2 The following conditions govern the booking of the yoga retreat.
1.3 The participant can only book accommodation directly with the seminar hotel/bed and breakfast specified in each case, which also bears sole responsibility for the contractual provision of all services associated with the accommodation.
1.4 The organiser is solely responsible for the organisation and implementation of the yoga retreat/yoga services and is not a tour operator or travel agent.
Katharina Maloun, MA
Lohnsberg 20; 5133 Gilgenberg, Austria
Offer, acceptance, conclusion of contract
3.1 The description of the yoga retreat on the internet website www.malindkate.com constitutes a legally binding offer (offer).
3.2 The written registration of the participant represents the acceptance of the offer and thus the conclusion of the contract.
3.3 After acceptance of the Organiser’s offer by the Participant’s registration, the Participant shall receive a registration confirmation by e-mail. Details of the order and payment are listed in this e-mail, and the invoice is also included in this e-mail (order confirmation).
4 Storage of the text of the contract
4.1 The participant can view the GTC of the organiser on the website www.malindkate.com under “GTC Yogaretreat”. The document can be printed out and viewed.
4.3 The text of the contract is stored by the organiser. This contract text is accessible to the participant upon request.
5.1 The participant books the yoga retreat in writing with the organiser. The course fee is due immediately upon booking. The prices stated on the website are final prices and include the currently valid value added tax.
5.2 The invoice can be paid by bank transfer.
6.1 The participant is obliged to provide his/her personal data truthfully and completely. The participant undertakes to inform us of any changes to his/her data in a timely manner.
6.2 The participant has to make the necessary arrangements for participation in the yoga retreat on his/her own responsibility and at his/her own expense. This applies in particular to the booking of transport, accommodation and meals.
6.3 The participant is obliged to book accommodation in the specified seminar hotel. Participation in the yoga retreat is only possible with simultaneous accommodation in the specified hotel unless otherwise stated in the offer.
6.4 Participation in the yoga retreat requires normal mental and physical resilience. If the participant is undergoing medical or psychotherapeutic treatment, he/she is required to discuss participation with the doctor or therapist.
6.5 The participant is required to inform the organiser of any physical or psychological limitations or complaints before the start of the retreat.
6.6 The participant has no right to demand that the yoga retreat be conducted by certain teachers. In the event of the unforeseeable absence of the announced teacher at short notice, for example due to illness or disability, the organiser may provide a substitute teacher for the booked retreat. The replacement of the yoga teacher does not entitle the participant to withdraw from the contract or to terminate the contract.
7.1 The scope of the services to be provided by the organiser extends exclusively to the implementation of the yoga retreat. The organiser does not provide or arrange any services in connection with the participant’s arrival and departure as well as accommodation and meals.
7.2 The organiser is entitled to change the time schedule or content of the retreat or to omit individual components, provided that this does not change the aim and overall character of the retreat.
7.3 The organiser undertakes to inform the participant at the latest six weeks before the start of the retreat that the retreat cannot take place because the minimum number of participants has not been reached. In this case, the paid course fee will be refunded immediately. The minimum number of participants is eight.
7.4 The organiser is not obliged to reimburse the participant for cancellation or rebooking costs for transport and hotel services already provided elsewhere.
7.5 The organiser reserves the right to postpone or cancel the yoga retreat for reasons beyond the organiser’s control. This is particularly the case if the announced yoga teacher is prevented from taking over the retreat, for example due to illness, if no other teacher can take over the retreat or if force majeure endangers or impairs the implementation of the retreat. The participant will then be refunded the course fee immediately. The participant has no further claims. 8.
There is no right of withdrawal for consumers, § 312g Abs. 2 S. 1 Nr. 9 BGB. The booking of a yoga retreat is a service in connection with a leisure activity. According to § 312g para. 2 no. 9 BGB, there is no right of withdrawal for such services.
9 Cancellation by Participants – Cancellation Costs
9.1 The participant can cancel the contract in writing to the organiser at any time before the start of the retreat. If the participant cancels the contract, the organiser can demand a lump sum compensation. The compensation will be calculated according to the date of receipt of the participant’s written cancellation declaration as a percentage of the course fee as follows:
– From booking to 8 weeks before the start of the course: 30 % of the course fee.
– Up to 5 weeks before the start of the course: 60 % of the purchase price
– Up to 3 weeks before the start of the course: 100 % of the purchase price
9.2 The participant can provide a substitute participant until the start of the booked yoga retreat who will take over the rights and obligations of the contract.
10.1 The replacement of the announced teacher by the organiser at short notice does not entitle the participant to withdraw or to terminate the contract.
10.2 If the implementation of the yoga retreat is considerably impeded, endangered or impaired by force majeure which could not be foreseen at the time of the conclusion of the contract, both the participant and the organiser can terminate the contract. The mutual rights and obligations arise from the legal regulations.
11 Liability
The Tour Operator shall not be liable for third-party services, in particular for travel services or claims of participants arising from their contractual relationship with the hotel. This also applies to any claims of the participants as a result of a cancellation of their hotel booking after cancellation of the yoga retreat by the organiser.
12. declaration of consent in picture and video recordings
12.1 The Organiser reserves the right to take pictures and video recordings during the yoga retreat for the use and publication of such recordings on its own website and social media and for the purposes of advertising and describing the services.
12.2 The participant hereby gives his/her consent to image and video recordings of him/her in accordance with clause 12.1 of these Terms of Use.
12.3 The Participant may revoke his/her consent on site before the picture and video recordings are made vis-à-vis the person making the recordings.
13 Applicable law, place of jurisdiction
13.1 Austrian law shall apply exclusively; the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship shall be Upper Austria (district of Braunau).
14 Severability clause
Should one of the above provisions become invalid, the remaining provisions shall remain unaffected.
14. Salvatorische Klausel
Sollte eine der vorstehenden Bestimmungen ungültig werden, bleiben die übrigen Bestimmungen davon unberührt.
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